Tips for Your Safety

At Marketplace Naija, your safety is our priority. We are committed to providing a secure and trustworthy platform for buyers and sellers across Nigeria. While we implement safety measures and offer secure options like Buy Direct, it's also important that you take precautions when interacting with others on the platform.

Here are some essential tips to protect yourself when using www.marketplace.ng:

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General Safety Guidelines

1. Use the "Buy Direct" Option (Recommended)

  • This is the safest way to shop. We hold your payment securely until you confirm that the item was received as described.
  • Avoid paying upfront to sellers— especially for high-value items.

2. Always Meet in Safe, Public Places

  • If meeting in person, choose a public place with foot traffic like malls, banks, or petrol stations.
  • Avoid secluded areas, especially for first-time transactions.
  • Consider bringing a friend or sharing your meeting location with someone you trust.

3. Do Not Share Sensitive Personal Information

  • Never share your BVN, ATM PINs, login credentials, or full bank account details with buyers or sellers.
  • Use only the communication tools available within Marketplace Naija or official channels.

4. Inspect Items Carefully Before Payment

  • For in-person transactions, inspect the item thoroughly before handing over cash or confirming receipt.
  • Ensure electronics are functional and verify documentation (e.g., car papers, receipts) before purchasing.

5. Watch for Scams & Too-Good-to-Be-True Deals

  • If the price looks suspiciously low or the seller is rushing you to pay, it might be a scam.
  • Be wary of "urgent sales," requests for advance payment, or users refusing to meet in person or use Buy Direct.
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For Sellers

1. Use Verified Contact Details

  • Ensure your phone number and email are up-to-date to avoid missed inquiries or disputes.
  • Consider using a dedicated phone line or business contact for transactions.

2. Verify Buyers Before Meeting

  • Ask relevant questions to ensure the buyer is serious and legitimate.
  • Be cautious of buyers who want to overpay or ask you to send items via courier before receiving payment.

3. Cash or Buy Direct Is Best

  • If not using Buy Direct, ask for cash and count it before handing over your item.
  • Avoid accepting cheques or unclear payment links from unknown sources.

4. Avoid Fake Payment Notifications

  • Don't release goods based on screenshots or SMS "alerts." Wait to see the payment reflect in your account directly.
  • Confirm bank transfers before delivering or shipping any item.
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Buying & Selling Vehicles

  • Ask for original documents: registration, insurance, and roadworthiness certificates.
  • Confirm the Vehicle Identification Number (VIN) and verify the ownership.
  • Meet at designated inspection centers or secure venues.
  • For cars sold under loan or hire-purchase, confirm there are no outstanding balances.
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Real Estate Transactions

  • Physically inspect properties before making payments.
  • Verify land documents with the local land registry.
  • Avoid paying for property through unverified agents.
  • Don't send money for "agency or inspection fees" without seeing the property.
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Common Scams to Avoid

  • Fake Escrow Services: Use only the official Buy Direct feature. Do not trust third-party escrow links sent via WhatsApp or SMS.
  • Phishing Links: Never click on suspicious links claiming to offer discounts or payment confirmations.
  • Fake Customer Support Calls: Marketplace Naija will never call to ask for your password, PIN, or OTP.
  • Quick Overpayment Trick: Scammers may "overpay" and ask for a refund — only for the original payment to bounce later.
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Report Suspicious Activity

If you experience or suspect fraud, impersonation, or any suspicious behavior:

[email protected]

+2349073729787

Or click "Report Ad" on their profile or listing

We take reports seriously and investigate all flagged accounts.

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Stay Informed

  • Visit our Help Center regularly for updated safety tips.
  • Follow us on social media for alerts and scam warnings.
  • Enable two-factor authentication (2FA) on your Marketplace Naija account for added security.

Your Safety Is a Shared Responsibility

While Marketplace Naija provides tools and systems to keep you safe, your personal vigilance is key. Always trust your instincts — if something feels off, it probably is.

Stay smart. Stay secure. Trade confidently.

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