Cookies Policy

This Cookies Policy explains how Marketplace Naija ("we", "our", "us") uses cookies and similar tracking technologies when you visit or interact with our website www.marketplace.ng (the "platform").

By using our website, you consent to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. Cookies allow websites to recognize your device, remember your preferences, and improve your browsing experience.

2. Why We Use Cookies

We use cookies and related technologies to:

• Ensure proper platform functionality
• Remember your preferences and login state
• Enable secure transactions (e.g., Buy Direct)
• Analyze traffic and user behavior
• Improve our website and services
• Deliver targeted ads and marketing offers

3. Types of Cookies We Use

Here's a breakdown of the cookie categories used on Marketplace Naija:

a. Strictly Necessary Cookies

These are essential for the operation of our website and cannot be switched off. They include:

• User login/session management
• Shopping cart or Buy Direct checkout
• Security and fraud detection

b. Performance Cookies

These help us understand how visitors interact with the website, such as:

• Pages viewed and time spent
• Click paths and bounce rates
• Website errors and speed tracking

Example tools: Google Analytics, Microsoft Clarity (anonymized tracking)

c. Functional Cookies

Used to remember choices and improve functionality, including:

• Remembering your region or language
• Saving search filters and preferences
• Enabling live chat or support tools

d. Advertising & Targeting Cookies

Used to deliver more relevant ads based on your browsing behavior:

• Retargeting ads via platforms like Google Ads or Facebook Pixel
• Measuring ad performance
• Personalizing marketing messages

Note: These cookies may be placed by third-party advertising networks.

4. Third-Party Cookies

Some cookies on our site may come from third-party services we use, such as:

• Google Analytics
• Meta (Facebook) Pixel
• Payment processors (Paystack)
• Live chat or customer support tools

These providers may use cookies in accordance with their own privacy policies.

5. How to Manage or Disable Cookies

You can control and/or delete cookies as you wish. Here's how:

On Web Browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and Site Permissions

You can:

• Block cookies altogether
• Clear stored cookies
• Set preferences for certain websites

6. How Long Cookies Are Stored

Cookies may be:

• Session cookies – deleted automatically when you close your browser
• Persistent cookies – remain on your device for a set period

We use a mix of both depending on the function.

7. Updates to This Cookies Policy

We may update this policy to reflect changes in technology or legal requirements. When we do, we'll revise the "Last Updated" date and notify you where appropriate.

8. Contact Us

If you have questions or concerns about our use of cookies or your data privacy rights, contact:

Your privacy matters. Thank you for choosing Marketplace Naija.