Oversee daily hospital operations to ensure smooth workflow and efficient patient care across all departments. Ensure compliance with Nigerian healthcare regulations, Enugu state laws and regulations, NHIS accreditation standards, and industry best practices. Develop and implement strategic plans for service expansion, quality improvement, and resource optimization. Manage financial records, budget preparation, cost control, and revenue generation initiatives. Coordinate patient flow management to minimize wait times and maximize patient satisfaction. Service ExcellenceB. Business Development & MarketingDevelop and execute comprehensive marketing strategies to increase patient acquisition and market share in Enugu and surrounding areas. Revenue Generation Develop and execute a strategic marketing plan to increase monthly patient registration by 20 and surgery bookings by 15. Partnership Management Secure retainerships with at least 3 new corporate organizations (banks, schools, NGOs) per quarter. Lead Conversion Manage the "Patient Pipeline. " Ensure every enquiry (/walk-in) is followed up until they register or book a procedure. Digital Marketing Oversee the hospitals social media presence, ensuring daily posts of "Testimonies" and health tips to drive engagement. Maintain and nurture relationships with referring physicians, corporate clients, community leaders, and religious organizations to generate consistent patient referrals. Implement digital marketing initiatives including social media presence, website optimization, and online patient engagement platforms. Organize community health outreach programs, seminars, and health education sessions to build brand awareness and trust. Set monthly patient acquisition targets for all departments and monitor performance against KPIs. C. Staff Leadership & Christian ValuesRecruit, train, and mentor a team of born-again Christian staff who align with the hospital's mission and values. Foster a culture of excellence, compassion, and Christ-like service among all hospital personnel. Conduct monthly performance evaluations with clear KPIs and provide coaching for underperforming staff. Ensure all staff maintain impeccable grooming, professional deportment, and courteous communication with patients and visitors. Key Performance Indicators (KPIs - Monthly)Patient acquisition growth rate (minimum 15 month-over-month)Revenue generation against budget targets (minimum 95 achievement)Patient satisfaction score (minimum 4. 5/5. 0)Staff retention rate (minimum 90)Operational cost control (variance within 5 of budget)Number of new corporate partnerships secured (minimum 2 per month)Community outreach program participation (minimum 4 events per monthEssential Skills & AttributesBorn-again Christian with strong moral character and alignment with Christian valuesExceptional leadership, team management, and conflict resolution skillsAdvanced business development, marketing, and sales abilitiesProficient in financial management, budgeting, and revenue cycle optimizationExcellent communication, presentation, and interpersonal skillsComputer literacy in hospital management systems, MS Office Suite, and digital marketing tools